Shipping

COM-FORSA works with different delivery enterprises (DHL, ASIGNA, MRW, ENVIALIA & CORREOS) for their national and international shipments.

SHIPPING COSTS EU

All deliveries to the European Union are made by the transport agencies DHL and CORREOS.

IMPORTANT: Due to the strong increases we are experiencing in recent months, our shipping policies have also undergone changes.

Portugal:

·         MRW (24/48H): 5,50€ (excluding VAT) - FREE shipping for orders over 90€ excluding VAT.

Andorra:

·         DHL (24/48H): 16,95€ (excluding VAT) - FREE shipping for orders over 180€ excluding VAT. The cost of DUA is included in the price of the shipment.

France, Belgium, Luxembourg, Germany, Italy, The Netherlands, Austria, Denmark, Ireland, Greece, Sweden, Finland:

·         DHL (24/48H): 15,20€ (excluding VAT) - FREE shipping for orders over 180€ excluding VAT.

·         CORREOS (3-5 working days): 7€ (excluding VAT) -  FREE shipping for orders over 80€ excluding VAT.

France:

 GLS (24/48H): 15,20€ (excluding VAT)  FREE shipping for orders over 100€ excluding VAT.

Bulgaria, Cyprus, Slovakia, Slovenia, Estonia, Hungary, Romania, Czech Republic, Latvia, Lithuania, Malta, Poland.

·         DHL (24/48H): 15,96€ (excluding VAT) - FREE shipping for orders over 180€ excluding VAT.

·         CORREOS (3-5 working days): 9€ (excluding VAT) -  FREE shipping for orders over 120€ excluding VAT.

United Kingdom, Norway, Liechtenstein, San Marino, Albania, Bosnia - Herzegovina, Macedonia, Rep. of Montenegro, Serbia, Belarus, Iceland, Ukraine, Gibraltar

·         DHL (24/48H): 31,70€* (excluding VAT) - FREE shipping for orders over 300€ excluding VAT. *The 10€ DUA fee is included in the price.

·         CORREOS (3-5 working days): 26€* (excluding VAT) -  FREE shipping for orders over 250€ excluding VAT. *The 20€ DUA fee is included in the price.

 

REST OF THE WORLD COSTS

All deliveries to the rest of the world are made via DHL & CORREOS (the cost and customs clearance will have to be paid at destination). 

UNITED STATES & CANADA DHL*

*The cost and customs clearance will have to be paid at destination.

·         DHL (24/48H): 30,93€* (excluding VAT) - FREE shipping for orders over 350€ excluding VAT. *The 10€ DUA fee is included in the price.

·         CORREOS (3-5 working days): 22.33€* (excluding VAT) -  FREE shipping for orders over 180€ excluding VAT. *The 20€ DUA fee is included in the price.

 


Australia, Argentina, Bahamas, Barbados, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, French Guiana, Honduras, Mexico, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela*

*The cost and customs clearance will have to be paid at destination.

·         DHL (24/48H): 34,08€* (excluding VAT) - FREE shipping for orders over 350€ excluding VAT. *The 10€ DUA fee is included in the price.

 

If you are a resident in Spain and you want to know the shipping conditions, click here

SHIPMENT CONDITIONS

The transport company will come a total of 2 times to deliver the package, in case of absence on both occasions the package will be sent to the nearest delegation to the postal code of shipment, having the customer to come to pick it up.


If you wish the parcel to be sent again, you will have to pay the shipping costs again so that the parcel can be re-delivered to the delivery address.


If we contact the customer to report an incident and no communication with him for more than 3 days, the package will be returned to our facilities and the customer will have to pay the costs incurred.


If we have stock of all the products you order, you will be able to receive your order 24/48h (working days) after receiving an email with the tracking number and confirming that your order has been shipped.


Your order may leave our warehouse on the same day, depending on the time of the order and the volume of products ordered.


All shipments to the Canary Islands, Ceuta, Melilla, Switzerland and International will be sent by DHL, ASIGNA & CORREOS courier companies.


In the event that customs retain the package, the recipient will have to pay the handling costs. This condition is accepted at the time of purchase.

In those cases in which the package has arrived at destination and the customer refuses the customs and handling payment, this amount will be deducted from the return of the product.


In no case Com-Forsa will be responsible for the payment of customs clearance or the taxes derived from them

 

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