At COM-FORSA, we work with different courier companies (DHL, ASIGNA, MRW, NACEX, ONTIME & CORREOS) for national and international shipments.
IMPORTANT: Due to the sharp increases in fuel oil prices that we are experiencing in recent months, our shipping policies have also undergone changes.
SHIPPING COSTS FOR EU & REST OF THE WORLD
Shipments to the European Union are made through the following courier services: DHL, MRW & CORREOS (USPS).
There are 2 shipping methods to the European Union and Rest of the World, which are as follows:
STANDARD (CORREOS [POSTAL MAIL]) 3-5 WORKING DAYS
CORREOS (3-5 working days): €7 excl. VAT - FREE shipping from 100€ excl. VAT. Belgium, Luxembourg, Germany, Italy, Netherlands, Austria, Denmark, Ireland, Greece, Sweden.
CORREOS (3-5 working days): €7 excl. VAT - FREE shipping from €80 excl. VAT. France.
CORREOS (3-5 working days): €9 excl. VAT - FREE shipping from €120 excl. VAT. Ireland, Finland, Sweden, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, Hungary, Romania, Czech Republic, Latvia, Lithuania, Malta, Poland.
CORREOS (3-5 working days): €26 excl. VAT - FREE shipping from €250 excl. VAT. *The cost of €20 for the SAD is included in the price. United Kingdom, Norway, Liechtenstein, San Marino, Albania, Bosnia-Herzegovina, North Macedonia, Montenegro, Serbia, Belarus, Iceland, Ukraine, Switzerland, Morocco, Gibraltar.
CORREOS: €28.50 excl. VAT – FREE shipping from €250 excl. VAT. *The cost of €20 for the SAD is included in the price. United States and Canada*
CORREOS: €28.50 excl. VAT – FREE shipping from €250 excl. VAT. *The cost of €20 for the SAD is included in the price. Australia, Argentina, Bahamas, Barbados, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, French Guiana, Honduras, Mexico, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay, Venezuela *
*The cost and customs clearance shall be paid at destination.
PREMIUM (DHL) 24/48H WORKING DAYS
DHL: €16.95 excl. VAT – FREE shipping from €180 excl. VAT. France, Belgium, Luxembourg, Germany, Italy, Netherlands,
DHL: €17.75 excl. VAT – FREE shipping from €180 excl. VAT. Ireland, Austria, Denmark, Greece, Finland, Sweden, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, Hungary, Romania, Czech Republic, Latvia, Lithuania, Malta, Poland.
DHL: €33.40* excl. VAT – FREE shipping from €300 excl. VAT. *The cost of €10 for the SAD is included in the price. United Kingdom, Norway, Switzerland, Liechtenstein, San Marino, Albania, Bosnia-Herzegovina, North Macedonia, Montenegro, Serbia, Iceland, Ukraine, Morocco, Gibraltar.
DHL: €34.40 excl. VAT – FREE shipping from €350 excl. VAT. *The cost of €10 for the SAD is included in the price. United States and Canada*
*The cost and customs clearance shall be paid at destination.
DHL: €37.60 excl. VAT – FREE shipping from €350 excl. VAT. *The cost of €10 for the SAD is included in the price. Australia, Argentina, Bahamas, Barbados, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, French Guiana, Honduras, Mexico, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay, Venezuela*
*The cost and customs clearance shall be paid at destination.
MADRID
CORREOS (24/48H): €3.35 (excl. VAT) – FREE shipping from €30 excl. VAT.
ONTIME (24/48H): €3.50 (excl. VAT) – FREE shipping from €60 excl. VAT.
MRW (24/48H): €4.50 (excl. VAT) - FREE shipping from €80 excl. VAT.
NACEX (24/48H): €5.15 (excl. VAT) - FREE shipping from €80 excl. VAT.
DOMESTIC SHIPMENTS (SPAIN)
CORREOS (24/48H): €3.95 (excl. VAT) – FREE shipping from €50 excl. VAT.
ONTIME (24/48H): €4.00 (excl. VAT) - FREE shipping from €60 excl. VAT.
MRW (24/48H): €5.85 (excl. VAT) - FREE shipping from €90 excl. VAT.
NACEX (24/48H): €5.60 (excl. VAT) - FREE shipping from €90 excl. VAT.
BALEARIC ISLANDS
MRW (24/48H): €10.00 (excl. VAT) Air service - FREE shipping from €120 excl. VAT.
NACEX (48/72H): €5.60 (excl. VAT) Maritime service - FREE shipping from €90 excl. VAT.
CORREOS (48/72H): €5.05 (excl. VAT) – FREE shipping from €80 excl. VAT.
CANARY ISLANDS
ASIGNA: €27.00* (excl. VAT) Air service - FREE shipping from €250 excl. VAT.
*The cost of 12€ for the Goods Importation Duty is included in the price.
CORREOS*: €20.00 (excl. VAT) Air service - FREE shipping from €180 excl. VAT.
*Correos stipulates as low-value shipments those orders that do not exceed €150. Therefore, these orders shall not be subject to goods importation duty.
CEUTA & MELILLA
CORREOS (24/48H): €4.70 (excl. VAT) – FREE shipping from €90 excl. VAT.
PORTUGAL
MRW (24/48H): €5.85 (excl. VAT) - FREE shipping from €90 excl. VAT.
NACEX (24/48H): €5.60 (excl. VAT) - FREE shipping from €90 excl. VAT.
AZORES ISLANDS
DHL (24/48H): €18 (excl. VAT) - FREE shipping from €300 excl. VAT.
CORREOS (2-3 working days): €7 (excl. VAT) – FREE shipping from 100€ excl. VAT.
ANDORRA
DHL (24/48H): €16.95 excl. VAT – FREE shipping from €180 excl. VAT, the cost of the SAD is included in the shipment price.
TERMS AND CONDITIONS OF SHIPMENT
The transport company will come only twice to deliver the parcel. In case of absence on both occasions, the parcel will be sent to the nearest delegation to the postal code of delivery, and the customer shall come to pick it up.
If you want the parcel to be sent again, you shall pay the shipping costs again to have it re-shipped and delivered to the shipping address.
In the event that we contact the customer to report an incident, and we do not get any communication from the customer for more than 3 days, the parcel will be returned to our facilities, and the customer shall be charged for the costs incurred.
If we have stock of all the products you order, you can expect to receive your order 24/48h (working days) after receiving an email with the tracking number and confirmation that your order has been shipped.
Your order may leave our warehouse on the same day, depending on the time of order placement and the volume of products ordered.
All shipments to the Canary Islands, Ceuta, Melilla, Switzerland and international destinations will be sent by DHL, ASIGNA and CORREOS courier companies.
In the event that the parcel is retained by customs, the addressee will be responsible for the handling fees. This condition is accepted at the time of purchase.
In those cases where the parcel has arrived at its destination and the customer refuses to pay customs and handling fees, Com-Forsa shall not be held liable for the parcel, which will be deposited at the customs office of the corresponding country awaiting receipt by the addressee.
Com-Forsa will under no circumstances be liable for the payment of customs clearance fees or any taxes arising therefrom.